CONSUMER DATA PROTECTION/PRIVACY NOTICE
At Community First Guam Federal Credit Union, we do everything we can to protect the privacy of consumers and our members including those who visit our web site. We value your time and your interest in our organization. We place high priority on ensuring the security and privacy of data pertaining to each member. Community First Guam FCU is aware that as members, you have entrusted
us with your financial information and accounts, and also have shared personal information with us.
Community First Guam FCU's Consumer Data Protection and Privacy Practices
Community First Guam FCU's Board of Directors and staff believe it is important to inform you of the data protection and privacy practices we have instituted, which include:
To insure that we successfully accomplish these priority practices, as an organization we have:
The consumer data protection/privacy notice serves as a reference guide for consumers, members, and credit union staff, and management regarding the protection of your data and your privacy.
Accuracy of Information
Every effort is made to insure our records of your information are complete and correct. If an error is noted on your statement or in any other communication from us, please contact us at the number listed on your account materials as soon as possible.
The Collection and Use of Information
We need to collect information about you to conduct our business relationship. However, in order to protect your information, we maintain and enforce strict security procedures.
We collect nonpublic personal information about you from various sources including:
• Information we received from you on applications and other forms
• Information about your transactions with us, or others; and
• Information we receive from a consumer reporting agency
We do not disclose any nonpublic information about you to anyone, except as permitted by law.
If you decide to close your account(s) or become an inactive member, we will adhere to the privacy policies as described in this notice.
We collect only the information necessary to deliver quality products and services to our members. Only authorized and trained employees have access to member information.
We also are continually assessing new technology, as it becomes available, to continue to best protect your privacy.
Important Contact Information for Consumer Protection: To report a lost or stolen card, please call the following numbers:
To place a fraud alert on your credit reports, call:
To File an Identity Theft complaint with the Federal Trade Commission (FTC):
Online: Submit a secure complaint form at https://www.ftccomplaintassistant.gov/
Call: 1-877-ID-THEFT (1-877-438-4338); TTY: 1-866-653-4261
The FTC works for the consumer to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop, and avoid them. The FTC enters Internet, telemarketing, identity theft, and other fraud-related complaints into Consumer Sentinel, a secure, online database available to hundreds of civil and criminal law enforcement agencies in the U.S. and abroad.
Thank you for your patronage and support.
Federally insured by NCUA. Equal Housing Lender. NMLS ID#634505